Shipping Policy

Thank you for shopping with Trippie Hippie. This Shipping Policy explains how we process and deliver orders placed through trippiehippieshop.com. Please review the information below before placing your order.

Shipping Coverage

We currently ship only within the United States. At this time, we do not offer international shipping or delivery to addresses outside the United States.

Shipping Fees

We offer simple, flat-rate shipping for all domestic orders within the United States.

  • Flat Rate Shipping: $5.90 per order.
  • Free Shipping: Available on all orders with a merchandise subtotal of $70.00 or more.

Shipping charges, if applicable, will be calculated and displayed at checkout before you complete your purchase.

Order Timeline

Orders are processed after successful payment confirmation. Support Schedule

  • Business Days: Our team processes orders daily from Monday – Saturday
  • Order Cut-off Time: 5:00 PM (Eastern Standard Time)

Orders placed before 5:00 PM (EST) on a business day will begin processing that business day. Orders placed after the cut-off time, on Sundays, or on U.S. public holidays will begin processing on the next business day. Estimated Timeline

Stage Estimated Time
Processing Time 1–2 Business Days
Shipping Time 2–3 Business Days
Total Delivery Time 3–5 Business Days

Processing includes payment verification, order preparation, quality inspection, packaging, and transfer to the shipping carrier. Please note that all delivery times are estimates and are not guaranteed.

Shipping Carriers

We work with reputable shipping carriers to deliver orders throughout the United States. Depending on your shipping destination and operational requirements, your order may be delivered by:

  • USPS
  • UPS
  • FedEx
  • Other regional delivery partners

The shipping carrier is selected based on availability and delivery efficiency.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email that includes:

  • Your tracking number
  • Carrier information
  • A tracking link, when available

Tracking information may require 24–48 hours to become available after the carrier scans the package into its system.

Incorrect or Incomplete Shipping Information

Customers are responsible for providing complete and accurate shipping information at checkout. Please verify that:

  • The shipping address is correct.
  • The recipient’s name is accurate.
  • Your email address and phone number are current.

If an incorrect or incomplete address results in delivery delays, returned shipments, or unsuccessful delivery attempts, additional shipping charges may be required to resend the order. If you notice an error after placing your order, please contact us as soon as possible before your order has been shipped.

Delivery Delays

While we aim to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

  • Severe weather
  • Carrier transportation delays
  • High shipping volumes
  • Public holidays
  • Natural disasters
  • Other unforeseen operational disruptions

We appreciate your patience if these situations affect your delivery.

Lost, Damaged, or Missing Packages

If your order arrives damaged, please contact us within 30 days of delivery and provide photos of:

  • The shipping package
  • The damaged item(s)
  • The shipping label, if available

If your tracking information indicates that the package has been delivered but you cannot locate it, we recommend that you:

  1. Check around the delivery location.
  2. Ask household members or neighbors.
  3. Contact the shipping carrier for additional delivery details.
  4. Contact our support team if the package cannot be located.

Each case will be reviewed individually.

Customer Responsibilities

Customers are responsible for:

  • Providing accurate shipping information at checkout.
  • Monitoring shipment tracking updates.
  • Being available to receive deliveries when required.
  • Contacting the shipping carrier regarding delivery-related inquiries when appropriate.
  • Reviewing this Shipping Policy before placing an order.

Contact Us

If you have any questions about shipping or delivery, please contact us:

Address: 130 Scruggs Rd #104, Moneta, VA 24121, United States

Email: support@trippiehippieshop.com

Phone: +1 (540) 719-2447

Support Time (EST):
Monday – Saturday: 9:30 AM – 5:00 PM